Privacy Policy
VOSD is committed to protecting the privacy of our donors, beneficiaries, volunteers, partners, and everyone who interacts with us. This policy explains what information we collect, how we use it, and how we protect it.
Introduction
Welcome to the official website of Voluntary Organization for Social Development (VOSD). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit our website, make a donation, volunteer, apply for a role, or interact with us in any other way.
By using our website or sharing your information with us, you consent to the practices described in this policy. If you do not agree, please discontinue use of the website.
Who We Are
VOSD is a national, non-government, non-profit, and non-political voluntary social development organization established in 1987. We are registered with the following government bodies of Bangladesh:
- NGO Affairs Bureau (Registration No. FDO/R-627)
- Department of Social Services (Registration No. DSS-Bari-253/90)
- Micro Credit Regulatory Authority (MRA No. 235)
- Society Act No. XXI 1860 (Registration No. S-45560)
- National Skills Development Authority (STD-BAR-002479)
Our Head Office is located at Vill: Sholok, P/O: Sholok-8233, P/S: Wazirpur, District: Barishal, Bangladesh. Our Dhaka Office is at 8/8, Block #A, Lalmatia, Dhaka-1207, Bangladesh.
Scope of This Policy
This Privacy Policy applies whenever you:
- Visit our official website (vosdbangladesh.org)
- Make a donation to VOSD (online or offline)
- Apply for a career opportunity or volunteer role
- Subscribe to our newsletter or updates
- Interact with us through social media, surveys, or events
- Share your personal information for any other purpose connected with our work
Information We Collect
The information we collect depends on how you interact with us:
For Donors
- Name, address, email address, phone number
- Donation amount, frequency, and payment references
- Payment details (processed securely through third-party gateways; we do not store full card numbers on our servers)
For Volunteers & Job Applicants
- Contact details, CV, and educational qualifications
- Professional experience and skills
- Identity verification documents where required
For Website Visitors
- IP address, browser type, device type, and pages visited
- Cookie preferences and referral source
How We Collect Information
We collect information directly from you when you complete a form, make a donation, send us an email, apply for a role, register for an event, or communicate through our official channels. We may also receive information from organisations that refer or nominate you, or from service providers that support the operation of our website.
How We Use Your Information
We use your personal information to:
- Process and confirm your donations and issue receipts
- Respond to your enquiries and requests
- Consider partnership, employment, consultancy, and volunteering applications
- Send you updates, newsletters, and impact reports (with your consent, and you may opt out at any time)
- Improve our website, services, and donor experience
- Comply with legal, financial, and regulatory obligations applicable to non-profit organisations in Bangladesh
Legal Basis for Processing
We process personal information only where there is an appropriate and lawful reason. Depending on the situation, this may include your consent, taking steps you requested before entering an agreement, carrying out an agreement, meeting a legal obligation, or performing tasks connected to our non-profit mission.
Where explicit consent is required, you may withdraw it at any time. Withdrawal does not affect processing already carried out lawfully.
Sharing & Disclosure
VOSD does not sell, rent, or exchange your personal information with any third party for marketing or commercial purposes. We may share your information only with:
- Payment processors — solely to process and verify your transaction securely
- Service providers who support our website hosting, email communications, or administrative operations, under confidentiality obligations
- Regulatory or government authorities, where required by law, audit, or to maintain our registration status
All third parties are required to protect your information and use it only for the purpose for which it was shared.
Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:
- Encrypted data transmission for online forms and donations
- Secure servers with restricted access
- Access limited to authorised, trained personnel on a need-to-know basis
While we strive to protect your information, no internet transmission is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary for operational, legal, and donor engagement purposes. When information is no longer required, we securely delete or anonymise it. You may request deletion of your information at any time by contacting us.
Your Rights
You have the right to:
- Access — request a copy of the personal information we hold about you
- Rectification — request correction of inaccurate or incomplete information
- Deletion — request that we erase your personal information, subject to legal obligations
- Withdraw Consent — opt out of marketing communications at any time
- Object or Restrict — request that we limit or stop processing your data
- Data Portability — request that a copy of your data be sent to another organisation
To exercise any of these rights, please contact us using the details in the Contact section below.
Children’s Privacy
VOSD works with vulnerable children in its programs and takes extra care in how we handle information, photographs, and stories relating to children. Images and stories are shared publicly only with appropriate consent and safeguarding review, and are never published in a way that discloses a child’s exact location, personal contact details, or other identifying information that could compromise their safety.
We do not knowingly collect personal information from children under 13 through our website without parental or guardian consent.
Cookies & Tracking
Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyse site traffic. These cookies gather non-personal data such as browser type, pages visited, and time spent on our site. We do not use cookies to collect personal identifying information unless you voluntarily provide it.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may affect some features of the website.
Third-Party Links
Our website may contain links to third-party websites, platforms, or resources. These links are provided for convenience and information. VOSD does not control those services and is not responsible for their content, availability, security, or privacy practices. We encourage you to review the privacy statements of any third-party website you visit.
Changes to This Policy
VOSD reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any such update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy, or wish to exercise any of your data protection rights, please contact us:
By continuing to use the VOSD website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.